Ocentiv : Your Partner in Custom Software Development and Change Management

 

By rethinking Change Models, Ocentiv delivers universally reliable custom solutions, evaluations of projects, devices, machines, and services designed to interact with consumers. We understand that a seamless user experience means more satisfied, loyal customers and great adoption.

Change Management for Artificial Intelligence

 

Whether it’s robotics, self-driving cars, smartwatches, or any of the myriad of other products that utilize AI, we aim to facilitate the market adoption of your groundbreaking product or AI services.
To this end, our team evaluates your product, functioning as genuine end-users. After this assessment, we provide you with an approach to facilitate end-users adoption along with a user impact assessment report. This report will describe how customers would feel while using your product or service. This will help our AI implementation consultants make the proper adjustments where needed based on end-users’ expectations.

Key Differences

 

We Work for Your Customers, not for Our Clients: We focus our efforts on the adoption and usability of the products and services you create. This puts us in a unique role as customers’ ambassadors. Avoiding a focus on our clients keeps us alert and unbiased for the benefit of your customers. This is the key Ocentiv difference.
Provide and Execute Change Management Plans: Many Organizations take more than 4 to 8 months on average to come up with a workable plan to release their new products or services. Our process helps you deliver that within weeks
Targeted Usability Report (TUR): Unveil which issues will hinder customer satisfaction
Global Assessment Report (GAR): Based on a broad international sampling of end-users, this report provides confidence in the viability of your output in all markets, reducing the liability of potential upgrades, post-launch corrections and recalls.
In our analysis, we are not simply testing for bugs and providing a list of problems. Our goal is to communicate to our customers the actual experiences of the end-users: their needs, wants, and feelings when they encounter a problem or bug. This valuable data helps designers and manufacturers evaluate the relative importance of problems to set clearer priorities for product iterations and continuous improvement.

Critical Differences

 

While most custom software development firms focus only on local market, our approach is focused on the global market to help you reach a global audience.

Ocentiv is your strong and reliable partner to positively impact the world!